Metropolia's guidelines concerning coronavirus

Read about the impact of coronavirus on Metropolia's operations.

The optometry store at HyMy-Village is closed for the time being due to a move. 

Preventing Covid-19 coronavirus infections

Despite the pandemic, HyMy-Village is open.

We follow the coronavirus situation and strictly adhere to the official instructions and safety guidelines in all our activities. At HyMy-Village, we care about the wellbeing and safety of both our customers and students. We take care of good hygiene and use professional protective equipment in all our services. We also follow safety distance instructions and have arranged our waiting area and customer service desks accordingly.

When visiting our services, we will provide you with protective equipment such as a face mask and/or protective gloves for the visit, if necessary. We kindly ask you to take care of good hand hygiene and coughing / sneezing etiquette while visiting.

Please only come to our services if you are feeling healthy and have no symptoms. If you experience symptoms before your visit, please cancel your appointment as soon as possible by calling or texting our service numbers: tel. 040 334 5629 or tel. 040 653 1722. All cancellations are free of charge.

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A visit to an optometry student 

At HyMy-Village, optometry students are completing a practical internship as part of their studies, the purpose of which is to practice professional and customer service skills. Practical learning situations take place under the guidance of a supervising teacher. In addition, student colleagues may also be monitoring the learning situation.  

During the first visit, a comprehensive eye and vision examination is performed for the training customer.  

The vision examination begins with an interview. The examination itself includes processes such as determination of a refractive error, the evaluation of eye interaction, and the inspection of eye structures. 

During the examination, the student may use eye drops that dilate the pupils, which allow a more detailed examination and evaluation of the eye. Please note that these eye drops impair near vision and make it difficult to drive for a few hours. It is also recommended to use sunglasses after the examination to reduce glare, especially on sunny and clear weather. If the customer does not want the eye drops to be used during the study, we will proceed according to the customer’s wishes. 

All findings and information about the examination is sent to the customer by mail. Please note that we are not able to write prescriptions for glasses or contact lenses.  

What is optometry? 

An optometrist is a healthcare professional with expertise in vision and eye care. The optometrist studies the functioning and structures of the eyes through various tests and imaging techniques. Typical reasons for approaching an optometrist are vision-related symptoms, such as impaired far sight, near sight or headaches. A need for contact lenses alongside traditional glasses is also a common reason for a visit.  

Good to know before the visit 

What is a training customer? 

Everyone is welcomed as a training customer in HyMy-Village. Doctor’s referral is not required. As a training customer, you will be acting as a customer for our students in a safe and supervised learning environment. This practice enables supported customer encounters corresponding to the actual practical work that the students will face within their own professional fields.  

With training customers, it is possible for students to practice their professional skills in a safe and supported learning environment, under the guidance of a supervising teacher and staff. Some of the skills that students will be learning: 

  • Interaction 
  • Professional skills 
  • Customer service situations 
  • Multidisciplinary cooperation 
  • Documentation 
  • Data collection. 

Training customer visit is a learning situation and it will therefore include e.g. guidance from the supervising teacher. The supervising teacher will always check and approve the examination and rehabilitation plan. Hence, interviews, examination, and other tasks might be slower compared to other professional services. 

If a training customer appears to be under the age of 13, his or her age will be checked. Parental consent is required for those under the age of 13 to participate in the activity. 


Metropolia has a health insurance for patient injuries covered by the Patient Injury Act. Metropolia also has general liability insurance for damages taking place in education. The terms and conditions of the liability insurance can be seen in HyMy-Village. 

Submitted on 22.1.2020 - 16:49