Student and Admission Services

Student and Admission Services

Student and Admission Services help students and applicants in their everyday study-related matters. Student and Admission Services have four offices located on different campuses in Arabia, Karamalmi, Myllypuro and Myyrmäki.

Student services provide advice on all kinds of matters related to studies, such as the right to study, enrollment procedure and graduation. From Student services, students receive various study-related documents, e.g. study certificates and transcripts of records. Admission services provide advice on all matters related to applying.

Students have access to the OMA intranet, which is logged in with their own user IDs. From OMA and the Study Guide you will find relevant announcements, completed studies, enrollments and all the necessary instructions for your studies.

Opening hours

Student and Admission Services are open to visit as follows:

• Customer service points in campus:
  • Customer service points in Arabia, Myllypuro and Myyrmäki campus are open Mon-Wed from 10 am to 12 pm
  • Customer service point in Karamalmi campus is open on Wednesdays from 10 am to 12 pm
• Phone service +358 40 712 5100:
  • Mon-Wed 10 am to 12 pm
• Other times also by appointment: Book an appointment

Exceptional opening hours:

• 23.12.2024 - 6.1.2025 customer service points are closed
• 23.12. - 31.12.2024 phone service +358 40 712 5100 is open Mon-Wed 10 am to 12 pm
• 7.1 - 9.1.2025 customer service points in Arabia, Myllypuro and Myyrmäki are open from 10 am to 12 pm
• 8. - 9.1.2025 customer service point in Karamalmi is open from 10 am to 12 pm
• 14.1.2025 customer service points and phone service are closed

Welcome to book a meeting with the Student and Admission Services

Are you applying to Metropolia University of Applied Sciences and need help? Would you like to know more about study opportunities? Are you thinking about a career change or looking for further training opportunities in Metropolia?

Do you have questions or problems with your study right? Do you have problems with enrollment for the academic year or questions about graduation.

Do you need help with enrolling to the Open University of Applied Sciences or do you have questions about studying in the Open University of Applied Sciences?

You can book a meeting either on the campus or online and we can look at different options together: Book an appointment.

Contact Information

• Phone service +358 40 712 5100,
• Admission services admissions [at] metropolia.fi (admissions[at]metropolia[dot]fi),
• Student Services studentservices [at] metropolia.fi (studentservices[at]metropolia[dot]fi).

Tuudo - digital student card for free!

Tuudo is a mobile app to help you with your everyday studies that is in use in Metropolia. Tuudo can be used to access select Metropolia web services straight from your smartphone. In Tuudo you can see Metropolia news, your study schedule, restaurant menus and much more. And what's best: with Tuudo you can get HSL, VR, Matkahuolto and Kela student discounts.

Go to your respective app store and download Tuudo today!

• Tuudo for IOS at AppStore
• Tuudo for Android at Google Play

Document Requests for Graduated Students

See Archive

Discontinuation of the right to study

A student will lose the right to study for the following reasons:

• failing to register as attending or non-attending by the deadline
• failing to finish his or her studies within the period prescribed by law and any discretionary extension period granted
• resigning at his or her own request
• failing to pay the tuition fee for the academic year by the deadline given by the university of applied sciences, if he or she is obliged to pay such a fee, and not registering as non-attending.

Regranting the right to study after neglecting to register for the academic year or pay the tuition fee for the academic year or resigning

In accordance with section 32 of the Universities of Applied Sciences Act (932/2014), a former student of Metropolia who has lost his or her right to study after neglecting to register as attending or non-attending for the academic year or after resigning may reapply to the university of applied sciences for admission without participating in the student selection procedure.

The right to study can be regranted if the student has the possibility to complete the remaining studies within the period of the right to study. Metropolia considers the academic terms spent and those remaining when granting a period of the right to study. All the academic terms when the student did not have a right to study because he or she failed to register will be considered as terms of absence. In the event that all the permitted terms of absence have been used, absences due to failing to register will count towards the period of the right to study.

A student whose study right has expired but has remaining study right, can apply for regranting the right to study and pay the fee online at https://maksut.metropolia.fi. A fee of 50 euros will be charged for processing the application, in accordance with section 3 of the Government Decree on Fees Charged by the Universities of Applied Sciences (1440/2014).

If a student who is obliged to pay tuition fees fails to pay the tuition fee for an academic year by the deadline without registering as non-attending, he or she may reapply for the right to study in accordance with the procedure above. A fee of 50 euros will be charged for processing the application.

A student may request a rectification of a decision concerning his or her application for regranting the right to study from Metropolia's Legal Protection Committee in writing within 14 days of receiving notice of the decision.

If the student is dissatisfied with the Legal Protection Committee's decision, he or she may lodge an appeal against it with the Helsinki Administrative Court. The period of appeal is 30 days as of the date on which a notification of the decision was received.

Regranting the right to study after the expiry of the period of the right to study or a discretionary extension period

A former student of Metropolia University of Applied Sciences who has started his or her studies on or after 1 August 2015 and who has not completed his or her degree during the period of the right to study or the discretionary extension period may reapply to the university of applied sciences for admission without participating in the student selection procedure (Act on the Amendment of the Universities of Applied Sciences Act (325/2015), section 32).

The right to study can be regranted to a student for finishing his or her studies if he or she presents a goal-oriented and feasible plan for this purpose. The right to study can be regranted only once and for a maximum of one academic year. The application must include a study plan and timetable for completing the studies prepared jointly by the student and a student counsellor or another designated person. The student may be asked for further explanation to support the decision on re-granting the right to study.

A student whose right to study has been regranted may not apply for a discretionary extension period nor register as non-attending. An exception to this rule is made if the student takes a leave for compulsory military or civil service or a maternity, paternity, parental or adoption leave, or if the student is unable to complete studies due to a personal illness or injury.

The application is filled and the fee paid online at https://maksut.metropolia.fi. A fee of 50 euros will be charged for processing the application, in accordance with section 3 of the Government Decree on Fees Charged by the Universities of Applied Sciences (1440/2014).

A student may request a rectification of a decision concerning his or her application for regranting the right to study from Metropolia's Legal Protection Committee in writing within 14 days of receiving notice of the decision.

If the student is dissatisfied with the Legal Protection Committee's decision, he or she may lodge an appeal against it with the Helsinki Administrative Court. The period of appeal is 30 days as of the date on which a notification of the decision was received.

A former student of Metropolia University of Applied Sciences who has started his or her studies before 1 August 2015 and lost his or her right to study due to failure to register for the academic year, the expiry of his or her period of the right to study or some other reason, will be instructed to apply for admission through the joint application process or the separate application process, and he or she will be granted a new right to study for a period determined by the university of applied sciences.

Additional information:
studentservices [at] metropolia.fi (studentservices[at]metropolia[dot]fi)