Metropolia's guidelines concerning coronavirus

Read about the impact of coronavirus on Metropolia's operations.

Preventing Covid-19 coronavirus infections

Despite the pandemic, HyMy-Village is open.

We follow the coronavirus situation and strictly adhere to the official instructions and safety guidelines in all our activities. At HyMy-Village, we care about the wellbeing and safety of both our customers and students. We take care of good hygiene and use professional protective equipment in all our services. We also follow safety distance instructions and have arranged our waiting area and customer service desks accordingly.

When visiting our services, we will provide you with protective equipment such as a face mask and/or protective gloves for the visit, if necessary. We kindly ask you to take care of good hand hygiene and coughing / sneezing etiquette while visiting.

Please only come to our services if you are feeling healthy and have no symptoms. If you experience symptoms before your visit, please cancel your appointment as soon as possible by calling or texting our service numbers: tel. 040 334 5629 or tel. 040 653 1722. All cancellations are free of charge.

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Active and meaningful life for the elderly 

Vanhukset verryttelevät tuoleilla ja nauravat.Eldercare students promote the wellbeing, physical capacity and social inclusion of the elderly. The objective is to ensure a smooth and safe everyday life for the elderly with creative and rehabilitative methods. 

Eldercare services offer many types of guidance in issues related to ageing. The students provide counselling and training for seeking and using various services related to healthcare, social wellbeing,     rehabilitation and exercise. 

The students may work with individual customers or with groups in Metropolia’s premises, in customers’ homes or in eldercare units. 

A visit to a gerontology student 

At HyMy-Village, gerontology students are completing a practical internship as part of their studies, the purpose of which is to practice professional and customer service skills. Practical learning situations take place under the guidance of a supervising teacher. In addition, student colleagues may also be monitoring the learning situation. 

During the visit the elderly care student assesses the customer’s life situation together with the customer. Based on this assessment, a plan is made to help the customer with his/her current issues. The customer may for example have challenges related to living at home or to the use of online services. 

If necessary, the elderly care student consults other actors in the HyMy-Village and arranges a multi-professional meeting. 

Good to know before the visit 

What is a training customer? 

Everyone is welcomed as a training customer in HyMy-Village. Doctor’s referral is not required. As a training customer, you will be acting as a customer for our students in a safe and supervised learning environment. This practice enables supported customer encounters corresponding to the actual practical work that the students will face within their own professional fields.  

With training customers, it is possible for students to practice their professional skills in a safe and supported learning environment, under the guidance of a supervising teacher and staff. Some of the skills that students will be learning: 

  • Interaction 
  • Professional skills 
  • Customer service situations 
  • Multidisciplinary cooperation 
  • Documentation 
  • Data collection. 

Training customer visit is a learning situation and it will therefore include e.g. guidance from the supervising teacher. The supervising teacher will always check and approve the examination and rehabilitation plan. Hence, interviews, examination, and other tasks might be slower compared to other professional services. 

If a training customer appears to be under the age of 13, his or her age will be checked. Parental consent is required for those under the age of 13 to participate in the activity. 

Insurance 

Metropolia has a health insurance for patient injuries covered by the Patient Injury Act. Metropolia also has general liability insurance for damages taking place in education. The terms and conditions of the liability insurance can be seen in HyMy-Village. 

Submitted on 23.1.2020 - 12:41